Help and guidance

Consult the Telia guides to quickly find answers to your questions.

Order a call-back

If you would like a Telia specialist to contact you in order to provide technical assistance or purchasing advice, request a call-back at a time that suits you.

Book an appointment at the shop

Avoid queues and book an appointment at the Telia shop that’s right for you.


Private Call Centre opening hours Mon–Fri 9.00–20.00, Sat–Fri and public holidays 10.00–20.00.

If the service is closed at the moment, you can request a return call at a time that is convenient for you or book an appointment to visit the shop.

Private customer service

More information

When calling from other operators’ networks and abroad



View shops

Automated service (24)

More information

  • Speak-Up Line

    Report any misbehaviour, fraud, security incidents, or violations of health and safety rules related to Telia.

    The Speak-Up Line is not intended for submitting customer complaints or queries.

    Read more

Legal contacts

Telia Eesti AS

Registry code 10234957

KMKR No.: EE100070008

Mustamäe tee 3, 15033 Tallinn

Bank accounts

Bank accounts for paying for services and charging talk time:

Swedbank IBAN EE632200221001126348, SWIFT HABAEE2X

SEB Pank IBAN EE021010052037412007, SWIFT EEUHEE2X

Luminor Bank IBAN EE371700017000389251, SWIFT RIKOEE22

LHV Pank IBAN EE127700771001133975, SWIFT LHVBEE22

SWIFT— Identification code for cross-border payments