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Mobile ID is about to expire / has expired. How to continue with the service?

If you wish to continue using the Mobile-ID Service, you will need to change your SIM card and re-subscribe to the Mobile-ID service. You can only sign a Mobile-ID contract with your ID-card! Therefore, you need an ID-card reader and its PIN codes.

If you do not want to use the Mobile-ID service, you can continue to use the same SIM card.

Mobile ID certificates are linked to your SIM card with Mobile ID support. When the certificates expire, you will need to replace your SIM card and order a new Mobile-ID service.

The certificates are valid for 5 years. Upon their expiry, the service will be terminated automatically and SK ID Solutions will revoke the certificates – from that moment, the service will be void.

Telia will send your Mobile ID-enabled SIM card to the address you have registered with Telia (provided you have an Estonian contact aadress in the Telia database) before the certificates expire.

We will send a text message about the SIM card to the number associated with your Mobile ID service 30 days before the certificates expire. If necessary, you can change your delivery address within 7 days in Telia's self-service.
If you have not received the SIM card sent to you by Telia, order a new SIM card with Mobile ID support from or ask from from a Telia office.

Once you have received your new card, you will first need to activate your new SIM card, and only then can you order a new Mobile-ID. The following steps in the guide are here to help you out.

You will need your ID card PIN codes and ID card reader to sign a Mobile-ID contract.

We will inform you of the expiry of certificates by SMS 30, 23, 20, and 3 days before the expiry date, and 1 day and 2 weeks after the expiry date.

In the first message, we will inform you that your Mobile-ID certificates are about to expire, and that you will need a new SIM card to continue using the service. If you have an Estonian address specified under your Telia contact details, we will send a new card to that address (you can change your address in the self-service within 7 days, if necessary). If no address is specified under your contact details or if an address abroad is specified, you will be asked to provide an Estonian address in the self-service within 7 days.

With the second message, we will inform you that we have dispatched the SIM card, and the message also includes a link to track the delivery and instructions on how to activate the SIM card. In the case that no address has been specified or the address specified is still located abroad 23 days before the expiry of the certificates, a message will be sent with instructions for ordering a new SIM card with Mobile-ID support from the e-store.

The third message – 1 day after the SIM card is dispatched, with a reminder and instructions on how to renew your certificates.

The fourth message – once again, instructions for renewing certificates. If you did not have an Estonian address specified 23 days before the certificates expire, we will send you a message with instructions on how to order a new SIM card from the e-store and renew the certificates yourself.

1 day and 14 days after the expiry date – if your SIM card was dispatched by us, the message will contain instructions on how to renew the certificates. If we did not send you a new SIM card, the message will include instructions on how to order a card and renew the certificates.

We will send these notifications if the certificates have still not been renewed by the respective point in time.

1. Log into

2. After logging in, select yourself as the representative under Choose representative.

Make sure that in the upper right corner you definitely have your name, i.e. you have chosen yourself as the representative! Even if your mobile number is in the name of the company, you have to choose yourself as the person you want to represent.

3. On the Desktop in the self-service, click on Mobile in the list of services and then select the number the certificates of which are about to expire. NB: If your number is part of a group, you must first open the group and then the requested number.

4. On the number overview page, scroll down until you see the Device and SIM section and select Actions with SIM card

5. The SIM card operations page will open; select Activate the SIM card.

6. Enter the serial number of the SIM card in the appropriate box and click on the "Confirm" button to confirm the card change.

7. Wait until the new SIM card is activated. This will take about 10 minutes.

After that, you can start subscribing to the new Mobile-ID service.

Please put a new SIM card in your phone as you will need it to activate the Mobile ID service. Before changing your SIM card, make sure that all your phone numbers are stored in your phone instead of on the SIM card.

Go to the of the same number, scroll down and click on Subscribe to Mobile ID service.
Follow the on-screen instructions.

The activated Mobile ID service will have new Mobile ID PIN1 and PIN2 codes. The codes can be found on the back of the new SIM card under the scratch-off layer.

If you would like a Telia specialist to contact you,

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Mobile ID is about to expire / has expired. How to continue with the service?

What happens when certificates expire?

We will inform you of the expiry of certificates by SMS

Once you have received your new SIM card, follow these steps:

To activate your mobile ID:

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