Travel insurance


As an Telia customer, once you arrive in a foreign country you can get Travel Insurance via an SMS or the Travel app. The insurance offers you the best coverage at an excellent price-quality ratio and is valid all around the world.

  • The best price: €1,85 per day (added to your cell phone bill)
  • Valid all around the world

Valid all around the world

Will take effect immediately

The best insurance for short trips

Convenient: order it via an SMS or the app


Insurance cover

Insurance covers Insured amount in euros
Medical assistance €100,000
Accident during your trip €10,000
Cancellation of trip (waiting time 2 days)* €2,000
Cutting a trip short (waiting time 24 h) €1,000
Being late for the trip (waiting time 24 h) €500
Baggage €700
Legal assistance €2,000

* The trip cancellation cover can only be purchased via the Telia Travel app.

Important information

In the event of an accident, contact the Telia Travel Insurance information and loss adjustment service via:

Telephone (24 h): +372 733 0700
E-mail: reisikindlustus@telia.ee

Via telephone and e-mail, you can get information and assistance all around the world, 24 hours a day.
The Insurance service provider is IF P&C Insurance AS.

Before signing the insurance contract, review the service terms, and, if necessary, consult an expert.

Terms and conditions of travel insurance

You can enter into a travel insurance contract:

  1. by sending an SMS – the SMS for entering into an insurance contract must be sent, at the latest, within 12 HOURS as of the receipt of the introductory message on travel insurance or arrival in a foreign country;
  2. via the Telia Travel app:
    1. without the trip cancellation insurance – the order for entering into the insurance contract must be sent, at the latest, within 12 HOURS after arrival in a foreign country;
    2. together with the travel cancellation insurance – the order for entering into the insurance contract must be sent at least 2 calendar days before the start of the trip.

NB! The trip cancellation insurance cover is valid only when it is ordered separately when making a purchase via the app, and a waiting period of 2 days applies.

A waiting period of 24 hours is applicable for insurance in case of being late for the trip and cutting a trip short.

If you want to order travel insurance via SMS, send a reply SMS to the Telia Travel Insurance offer in the format NUMBER OF DAYS+NAME+SURNAME+PERSONAL ID CODE

For example: "1 MARILIIS MÄNNIK 47101010033"

The reply to your message will include a confirmation on entry into the insurance contract, including information on the contract number, total cost and term of validity.

If you want to order travel insurance via the app, follow the instructions in the app.

The daily rate for Telia Travel Insurance is €1.85 per day. If you order insurance before your trip via the Telia Travel app, you can also buy travel cancellation coverage for an additional €1 per day.

You can order Telia Travel Insurance for a period of one to thirty days.

When you travel with several people, you can insure yourself as well as all your family members and friends from a single phone with a monthly limit of up to €100.

You can increase the monthly limit €100. To do so, send a message reading “LIMIIT” to the number +372 733 0700.

Insurance cover will be provided to the person whose personal identification code is written in the order (both in the SMS message as well as the order placed via the Telia Travel app).

The cost of sending an SMS abroad will be added to the payment for the Telia Travel Insurance (this includes orders placed via the Telia Travel app; for example, in the European Union the cost per SMS is €0.024 with VAT). If you wish to read the terms and conditions on your cell phone, you can do so via the Telia Travel app without the Internet.

The Insurance service provider is IF P&C Insurance AS.

As of February 18, 2016 new Telia Travel Insurance Terms and Conditions (TRM20162) apply. The previous terms and conditions can be reviewed here (TRM20161) and here (TRM20131). For more information call +372 733 0700.


How can I place an order?


Via an SMS

As an Telia customer, you will always receive an insurance offer via SMS when you arrive in a foreign country.

The SMS for entering into an insurance contract must be sent, at the latest, within 12 HOURS as of receiving the introductory message on travel insurance or arrival in a foreign country.

Via the Telia Travel app

As an Telia customer, you will always receive an insurance offer via SMS when you arrive in a foreign country.

The SMS for entering into an insurance contract must be sent, at the latest, within 12 HOURS as of receiving the introductory message on travel insurance or arrival in a foreign country

Read more about the Travel app