Messages

There are two types of messages: text-based (SMS) and picture or video-based (MMS).

  • Both types of messages can be sent between cell phones
  • SMS messages can also be sent to an e-mail address
  • In our self-service, you can send one SMS to up to 50 people at a time.

In Estonia, each message has a fixed cost, depending on your calling plan.


SMS

SMS to an e-mail address

You can also send an SMS to an e-mail address from your mobile phone.

How do I use it?

  1. Make sure that “Text” is selected in the phone menu under “Message Settings”. Depending on the type of phone, the setting may be "Standard” or “0” (Protocol ID).
  2. Go to the SMS sending menu of the phone.
  3. Enter the recipient's e-mail address at the beginning of the message.
  4. Enter a blank space and write the message text.
  5. From the menu, select “Sending a message”.
  6. Enter 159 as the recipient’s number and send the message.

Good to know

The address and message length together may not exceed 160 characters (including spaces).

If your phone does not have the symbols for e-mail addresses, do the following:

  • Replace @ with the symbol & or *.
  • Replace the underscore with a colon.

The speed of the service depends on your Internet connection. In most cases the message arrives in a few minutes. The service is not intended for the secured transmitting of intelligence information, since we do not control the entire sending chain.

The recipient receives an e-mail, the topic of which is “Short message from a GSM phone”. You can change the form of the sender’s address yourself. To do so, send an SMS with a suitable keyword to the number 159.

Keyword sent by SMS Sender’s address for messages sent to an e-mail inbox Explanation
A PHONE 372xxxxxxx@sms.telia.ee Your phone number will be shown instead of "xxxxxxx".
A ANON anonymous@sms.telia.ee  
A ALIAS alias@sms.telia.ee Your name or another letter or number combination agreed on will be shown instead of “alias”. You can use this form of address if you have ordered the extra service “E-mail for GSM”.

E-mail as an SMS

The service allows you to receive e-mails on your cell phone via an SMS. E-mails sent to the e-mail address mobiilnumber@sms.telia.ee will arrive directly to your cell phone in the form of an SMS.

The service allows you to receive e-mails on your cell phone via SMS messages. When you order the service, you will get an e-mail address in the EMT mail server in the form of phonenumber@sms.telia.ee, and any e-mails sent to this address will reach your cell phone in the form of an SMS.

Use

The service allows using a GMS phone to receive e-mails sent from the Internet.

After registering for the service, you can choose an address or addresses in the EMT mail server in the following format:

  • address containing your phone number: 3725xxxxxx@sms.telia.ee
  • a mutually agreed address alias@sms.telia.ee, where the “alias” may be a combination of agreed letters/numbers (for example, a name)

NB! If you choose an agreed address, your cell phone will be able to receive e-mails sent using a numeric address.

Rates

There is no subscription fee, the monthly fee for the service is €1.62, VAT included.

Sending an e-mail to a GSM phone is free of charge.

Subscribe me to the service

You can send an e-mail to a cell phone from the Internet, if:

  • the recipient has not blocked the receipt of e-mails at his or her address
  • the sender’s address (host, domain) is not included in the sender’ personal “blacklist”
  • the sender’s address (host, domain) is not included in the general “blacklist” for the service created by Telia
  • the recipient’s GSM phone can receive short messages

NB! If you send an e-mail with the recipient’s address given in the form 3725XXXXXX@sms-m.telia.ee, the sender will be informed of the status of the message (except if the sender has been entered in the “blacklist“). Possible replies contain information e.g. on whether the message was forwarded to a GSM network, whether the recipient is using the service, whether there were any errors in the address format, whether the recipient has temporarily suspended the service, etc..
NB! The length of e-mails sent to cell phones cannot exceed 160 characters, which includes the recipient's address. If the e-mail sent is longer, the end of the message will be cut and deleted. If a message is shortened to fit the 160 character limit, the recipient will see the # symbol (at the end of the message) as an indication that the message has been shortened. 159 is shown as the sender of each short message sent to a cell phone using the service.

For example: An e-mail is sent to a cell phone from the address juhan@telia.ee, the text of the e-mail reads “Testing the service“.
The following SMS is displayed on the screen of the cell phone:
juhan@telia.ee: Testing the service.
The sender’s name or e-mail subject is not sent to the recipient. The sender is shown as 159.
NB! The sent e-mail must be in the format TEXT or HTML.
The service only permits the receipt of e-mails sent in Latin characters!

It is possible to send the subject of the e-mail, but this reduces the length of the message sent. If you wish to see the subject of the e-mail in the SMS, send an SMS to the number 159 containing the text "S ON". If you no longer wish to see the subject of the e-mail via SMS, send an SMS to the number 159 with the message "S OFF". A notification message is sent to the user when he or she activates either order.

For example: An e-mail is sent to a cell phone from the address juhan@telia.ee, the text of the e-mail reads “Testing the service“.
The following SMS is displayed on the screen of the cell phone:
juhan@telia.ee: Testing the service.
The sender’s name is not forwarded to the recipient. The sender is shown as 159.
NB! Telia may, at its own discretion, restrict e-mail forwarding to cell phones from various mailing lists and systems generating automated e-mail reminders, entering such senders in the general "blacklist”.

If the message cannot be sent immediately (the phone is switched off, etc.), the message sent to a cell phone via e-mail is kept for a period of up to seven days in the short message center. The user cannot alter this period of time.

The speed of the service depends on the functioning of the Internet and its speed. In most cases, messages are received in a few minutes. The service is not intended for the secured transmitting of intelligence information, since the entire message sending chain is not controlled by Telia.
If you wish to receive confirmation that the message has been delivered, please send an e-mail to the address 372xxxxxx@sms-m.telia.ee

You can configure the e-mail GSM parameters personally, following the instructions below. To do so, send the service a short message with a configuration order.

  • All configuration orders are sent as short messages to the number 159.
  • One order can be sent per each short message.
  • If the order was accepted, the response confirming the success/failure of the requested operation will be received in under a minute as a short message.

NB! The standard rate for sending a short message applies to each order sent via a short message. There is no charge to the sender for short messages received in response to an order.

Defining the sender’s address

When using the service “Short message to the Internet”, you can select from three different versions for the sender’s address when sending an e-mail from your mobile telephone.

  • If you want the sender’s address to be shown as 3725xxxxxx@sms.telia.ee

Send the message “A PHONE” to the number 159.
3725xxxxxx is your cell phone number.

  • If you want the sender’s address to be shown as alias@sms.telia.ee.

Send the message “A ALIAS” to the number 159.
ALIAS is the name selected by your when you registered. Your alias may be up to 13 characters long.

  • If you want the sender’s address to be be shown as anonymous@sms.telia.ee.

Send the message “A ANON” to the number 159.
NB! An e-mail cannot be sent from the Internet to the address anonymous@sms.telia.ee. If the recipient of the e-mails has activated this address in his or her cell phone, the messages sent to his or her mobile phone will be deleted without warning.

Suspending the receipt of e-mails

If you wish, you may, as needed, suspend the receipt of e-mails on your cell phone. During the time for which receipt is suspended, e-mails sent to you will be deleted and not sent to you later, even when the restriction on receipt has been removed. The restriction on sending does not restrict use of the service "Short message to the Internet".

  • Suspending receipt to both addresses:
    send a short message reading “D” to the short number 159
  • Suspending receipt to the numeric address:
    send a short message reading “D PHONE” to the short number 159
  • Suspending receipt to a named address:
    send a short message reading “D ALIAS” to the short number 159
  • If you wish to reactivate a suspended service:
    send a short message reading “E” to the short number 159
    NB! The order “E” removes the blocking from both addresses!

“Blacklist”

Your personal “blacklist” allows you to block an incoming e-mail based on the sender’s address, host or domain. After adding the sender’s address to the “blacklist”, e-mails sent from that address will not be forwarded to your cell phone. Using a personal "blacklist” will not keep other users of the service from receiving e-mails from the same senders.

In addition to the personal “blacklist” Telia also uses a general, expanded "blacklist” covering all users of the service, which includes the addresses of those senders who have violated good practices of using the service or the Internet (for example, have sent an e-mail with the clear intention of harassment or in another fashion, which may bother users of the service). Senders added to this list cannot send e-mails to any user of the service. Telia is not required to divulge information concerning individual addresses, servers and domains included in the general “blacklist”, or justify the inclusion of senders therein.

Adding senders to your personal “blacklist"
Send a message reading "I xxx" to the number 159
xxx may be a single e-mail address, host or domain.
After the order is sent, no e-mails from that address will be forwarded to your mobile phone.

To delete a sender from your personal “blacklist"
Send a message reading "R xxx" to the number 159
xxx may be a single e-mail address, host or domain.
After this order is received, the sender indicated in the order will be removed from your personal "blacklist".

Viewing the “blacklist”
Send a message reading "L" to the number 159
After you send this order, each address contained in the “blacklist” will be sent to your phone as a separate short message or you will be notified that the "blacklist" is empty (if the "blacklist" does not include any addresses).

Good to know

You can use the Telia self-service to send one message to up to 50 recipients at a time.

The cost for sending one SMS is the plan-based rate for an SMS.

NB! Messages cannot be sent to short and service numbers from the self-service.

If the message format in the telephone settings for short messages is "Unicode”, the character encoding is “Complete support” or if another selection is applicable that permits the use of the letter õ in the message, then the maximum length of the message is 70 characters. In addition to the letter õ, the length of the message may also be shortened by other special Latin characters.

The maximum length of a message written using Cyrillic characters is always 70 characters.

A text message exceeding the permitted maximum length is displayed in a modern cell phone to the sender as well as the recipient as one long message, although in actuality the message was sent to the network in the form of multiple messages of the permitted length. As such, in the case of a long message, you will pay based on the number of messages sent by the phone.

The majority of mobile phones display, at the time of writing a message, information on the number of standard messages needed for your text.

You can use the report to make sure if the sent message was received or is on hold in the text center.

We recommend using a report when the recipient‘s cell phone is switched off or is outside of the network service area. If the recipient arrives in the network service area or switches on his or her phone, the message will be forwarded to them and you will receive a report of the delivery of the message. In case of new phones, the report request can be set up in the “Message Settings” menu.

In case of older telephones, to order a report when sending a short message, proceed as follows:

  • In front of the SMS short message, write the report order code *0#
  • Send the short message (if necessary, save the message in the phone’s memory).
  • Send the short message (if necessary, save the message in the phone’s memory).

NB! The service cannot be ordered with a code if you use the message format “UNICODE”, the letter õ or Cyrillic characters. The maximum length of a message, including the code at the beginning of the message, is up to 160 characters, otherwise the delay will not be taken into account and the message will be delivered immediately as a standard message.

When writing a short message, it is possible to use a delay in the delivery of the message. We recommend using a delay when you are busy when the message needs to be sent or in a situation in which it is difficult to do (for example, while driving).

To order a delay, do the following when sending a short message:

  • Write the code for ordering a delay, *V X#, in front of the SMS short message.
    (in place of X, write the time of delaying the message in hours (1–167 hours). Do not forget the space between V and the number!)
  • Send the short message (if necessary, save the message in the memory).
  • After the designated period of time the message will be sent to the recipient from the text center.

NB! The service cannot be used if you use the message format “UNICODE”, the letter õ or Cyrillic characters.

It is possible to combine the short message delay with a report. To do so, do the following:

  • Write the code *0*V X# in front of the SMS short message
    (X is the time delay in hours (1–167 h). Do not forget the space between V and the number!)
  • Send the short message (if necessary, save the message in the memory).
  • After the designated period of time, the message will be sent to the recipient from the text centre and you will receive a report.

NB! The service cannot be used if you use the message format “UNICODE”, the letter õ or Cyrillic characters.

SMS to mobile phone

Short Message Service (SMS) is a text message sent via mobile network from one mobile phone to another.

Text messages can be sent to all customers of Estonian mobile operators and to most customers of roaming operators (provided that receiver's mobile phone can receive messages).

The length of one chargeable standard text message is up to 160 characters including spaces (provided that the message is sent using Latin alphabet without using any special characters like ä, ö, ü)

If message encoding in phone's messaging settings is set to be "UNICODE" or character encoding has "full support" or another setting allowing the usage of character 'õ' is activated, the maximum length of the message containing letter 'õ' is 70 characters.

Other special characters of Latin alphabet can shorten the length of the message as well.

Usage of Cyrillic alphabet will always limit the length of the message to 70 characters. If the message is longer than 70 characters, the phone will transmit the message as several messages.

Contemporary phones allow sending messages which contain more than 160 characters. Long messages appear as one to both sender and receiver, but are transmitted by mobile phone as regular short messages. Therefore long messages will be charged per amount of messages the phone will send out. The phone will split the messages automatically. Most mobile phones show the amount of messages to be sent during the process of writing a message. Check your phone's manual for more information.

The sender can configure how long the message is stored at Telia messaging center via mobile phone (maximum is 7 days) if the receiver is not available.

Start SMS

Contractual customers of Telia can use Telia e-service for sending a text notification informing their friends and acquaintances about a new Telia phone number, change of phone number or additional number.

You can send the message within 30 calendar days from the day of subscription or change of phone number. The message can be sent to customers of Telia, Elisa and Tele2.

  • The service is free

Log in to Telia e-service. Front page includes a shortcut to page where messages can be sent. The number of remaining free days of messaging service usage is displayed on the page.

MMS

Sending an MMS and settings

In the Telia network you can send MMS messages of up to 1 MB. If the message is larger and your phone does not make it smaller, the phone will display an error message.

The cost of sending an MMS will be calculated in increments of 100 kB.

It is not possible to send pictures or video messages to family or business numbers. .

MMS settings

Prior to sending an MMS, make sure that

  • the mobile data communication connection is switched on in the cell phone settings;
  • number concealment is not selected in MMS settings, since messages from hidden numbers cannot be sent in our network.

VIEWING MMS

If you received a notification about a new MMS and want to open it:

Make life easier and use e-mail or social media to send pictures and videos.

There are several convenient applications for sending videos and pictures, for example WhatsApp and Viber, which will send pictures and videos to your friends in a matter of seconds.

Good to know

Can I send Russian-language MMS messages?
I put together an MMS, but my phone will not send it.
How long will an MMS be kept?

Read more

When abroad, you will pay the following for MMS messages:

  • sending an MMS – the rate for one MMS and the Internet fee of our roaming partners;
  • receiving an MMS – the Internet fee of our roaming partner.

You can send an MMS abroad from Estonia, if the message recipient is using one of the mobile telephony company services listed here. listed here.

Some phones cannot play sounds. Please refer to the instruction manual for your cell phone.
Some phones do not support the making of multi-slide messages and sound. Please refer to the instruction manual for your cell phone.
Some cell phones also allow video clips to be sent via MMS. However, if the recipient’s phone does not support video, then it cannot be shown. The same thing happens when a message sent exceeds the size limit supported by the recipient's cell phone.

There could be several reasons why.

  • The phone’s software is in beta and contains errors.
  • Sending fails because the network is currently overloaded. If GPRS connection fails, then the phone will try to send the message again later. There is, of course, no charge for an attempt to send a message.

The message is stored in your phone until you delete it. Some phone support automatic deletion of old messages.

If the MMS cannot be delivered to your phone, it is sent to your MMS account where it is stored for 10 days.

MMS can be sent simultaneously to 50 numbers.
The message is probably too big: different phones are able to handle messages of different sizes. Try sending a smaller message.
No. An MMS message sent from an e-mail address to a cell phone cannot be accepted. Technically it would be possible, but money cannot be requested from the sender of the e-mail and the client receiving an MMS message will not pay for every random message they receive. Therefore, no such option is currently in use.
MMS cannot be received through phone, if:
  1. you are using a basic phone, which does not support MMS
  2. you are abroad and have disabled automatic retrieval of MMS
  3. you are abroad and data roaming is switched off . It is not possible to receive MMS over Wi-Fi network. To send and receive MMS, activate mobile internet on your phone.
  4. the phone is switched off, or in airplane mode
If the MMS cannot be delivered to your phone during 72 hours, it is sent to your MMS account and you will receive a notification via SMS.
Only those MMS that your phone could not receive are sent to your MMS account. The carrier will attempt to deliver the message for up to 72 hours. If this fails, the MMS is sent to your MMS account and you will receive a SMS notification with a password.
Unfortunately it is not possible to receive MMS on basic phones. However, MMS sent to basic phone can be forwarded to your MMS account and you will be notified about a new message by SMS. To enable immediate forwarding (without 72 hours delay) of MMS, send an email to info@telia.ee

If you typically send out many messages, order the Message Plan.

If you are an active messager, then you now have an excellent opportunity to send both SMS as well as MMS messages at an even more affordable rate.


100

messages

€1.60

Order now

500

messages

€3.59

Order now