USE INTERNET ABROAD WITHOUT ADDITIONAL CHARGES WITH THE MOBILE LIFE PLAN

You no longer have to turn off mobile data on your phone while traveling in EU.

With the Mobile Life plan, you can use Internet in Latvia, Lithuania, Finland, Sweden, Denmark, and Norway without additional charges. If your monthly data allowance is 12 GB, 24 GB, or 48 GB, you can use 100 MB, 200 MB, or 300 MB of data, respectively, in other EU countries without additional fees.

Find out more about Mobile Life 



Traveling in the European Union

Traveling in the European Union is now 75% lower than before!

Traveling in the European Union is now even more convenient because you can use voice, messaging, and data services for a fixed price, which is 75% lower than before!

  • Per-minute rate for outgoing call is now 0,06 €
  • Per-minute rate for incoming call is now 0,014 €
  • Mobile data costs only 0,06 €/MB per MB

Enjoy roaming with Telia!

On April 30, 2016, EU roaming regulation entered into force, which sets forth that, during the transition period (until 2017/06/14), EU mobile operators may charge for roaming services using local rates with a fixed additional fee. Currently, Telia applies only one of the allowed pricing components – additional fee for outgoing and incoming calls, messaging, and data services used in roaming networks within the EU. These rates and pricing terms are listed below

COUNTRIES WHERE ROAMING RATES REGULATED BY THE EU APPLY:

In the networks of operators in the following EU and EEA countries: Austria, Belgium, Bulgaria, Czech Republic, Croatia, Cyprus, Denmark, , Finland, France, Germany, Great Britain, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, The Netherlands Regulated roaming rates are also valid in the networks of operators in the following countries and territories: Gibraltar, Guadeloupe, Martinique, Mayotte, French Guyana, Reunion, Saint Martin, San Marino, Vatican. In Switzerland and Faroe Islands it is possible to use mobile data at regulated rates. EU roaming regulation is not valid in Monaco (for these rates, check our website).

* In Northern Cyprus operates Turkish Turkcell and the service is priced as per their price list

New roaming prices in EU

When you travel in the above mentioned countries,

  • your outgoing calls will cost €0.06 /min. Calls are billed in 1-second increments, with an initial billing period of 30 seconds per call.
  • Received calls in these countries are priced at €0.0137 /min. Received calls are billed in 1-second increments,
  • In EU countries, messaging costs €0.024 /msg.
  • Mobile data costs €0.06/MB in the above mentioned EU countries. Data usage is billed in 1 kB increments per actual usage (MB).

KWhen you travel in the EU and call to a country where EU roaming rates do not apply, the calls are priced as per foreign operator’s roaming price list. Depending on the country of your location and call destination, in most cases, per minute rate ranges between €0.19 and 5.

NB! These prices are inclusive of VAT.

How to keep mobile data costs under control when traveling in the EU?

To help you keep your mobile data costs under control, we send you a SMS notification upon reaching 100 MB (24hrs cycle). When you reach the first 100 MB, we will suspend the Internet connection until the end of the calendar day or until activation of further usage.

You can monitor your mobile data usage through the Telia Travel app. The app available for Android and iOS phones for free at Google Play and App Store.

NB! Calendar day ends at 12 AM Estonian time.

How to continue using data after the first 100 MB is used up?

When you have used up the first 100 MB of data (24hrs cycle), we send you a SMS notification with instructions on how to buy more data.

To buy more data, send a SMS "PAEV EU 5xxxxxxxx" to 9559. The 5xxxxxxx is the phone number of the SIM card of your device. For example, if you use a tablet, use the tablet’s SIM card phone number.

You can also use the Telia Travel app to buy more data after the first 100 MB has been used up.

Data usage is priced as per actual usage according to your plan’s rates. Additionally, you can order a Weekly Data plan (400 MB), more information is available below.

How does Telia notify you?

You can designate up to two email addresses and Telia phone numbers for receiving notifications when the first 100 MB is used up. You can also buy more data for these phone numbers. If you don’t know the SIM card’s phone number, you can find it through the Telia self-service.


Daily data limit for Internet usage

The Telia Internet packages apply daily data limits by default, allowing you to use 100 MB of data daily in selected countries for a fixed fee. The daily data usage limit keeps your costs under control abroad.

By default, the daily data limit is 100 MB. However, when you reach the limit, you can easily buy more.


Countries in the European region

The daily data limit costs €9,95/100 MB

Countries in the European region:

Albania, Armenia, Azerbaijan, Bosnia and Herzegovina, Georgia, Greenland, Kosovo, Macedonia, Moldova, Montenegro, Serbia, Turkey, Ukraine, Belarus,Monaco, Russia

How is the daily data limit calculated?

In the zone of the listed countries, the daily data limit costs €9,95, which gives you 100 MB of Internet.

If you use less than 3.902 MB, you pay on the basis of your data usage (1 MB = €2.55, in the increment of 50 kb). It means that if you use less than 3.902 MB of Internet, you also pay less than €9.95.

When you have used more than 100 MB in 24 hours, we will send you an SMS to let you know and limit your Internet usage until the end of the calendar day or until you order additional data. The next calendar day, you can use 100 MB of Internet for €9.95 again.

NB! The calendar day begins and ends based on the current local time in Estonia. Wherever in the world you are, the calendar day applied to the data usage limit ends when it is midnight in Estonia.

NB! VAT is added to the prices.

How can I order additional data?

Once you have used 80% and 100% of your daily data limit of 100 MB, we will send you an SMS with instructions on how to buy additional data if necessary. You can buy additional data by 100 MB for €9.95, no matter how much of it you use.

Send a message to the number 9559 to buy additional data. The message should read: "PAEV T3 5xxxxxxxx". The message has to include the phone number of the SIM card you are using in the device where you would like to use the additional data. For instance, if you are using a tablet, write the phone number of the SIM card in the tablet.

You can give up to two e-mail addresses and up to two Telia phone numbers for receiving the message on reaching the data limit of 100 MB and buying additional data with your phone.

If you do not know the phone number of the SIM card, you can find it out from the self-service.

The daily limits in different zones are not dependent on each other.

The daily data usage limit is applied separately in every zone. This means that the data used in the Baltics and Scandinavia, for example, is not taken included in the daily limits applied to the rest of the European countries.

For instance, when you use the Internet at Helsinki airport (zone: the Baltics and Scandinavia) and then travel to London (zone: European countries), a new daily data usage limit is applied with a new cost and a new data usage amount.

Other countries in the world

The daily data limit costs €14,95/100MB

Other countries in the world:

The United States of America, the United Arab Emirates, China, Hong Kong, Israel, Japan, Canada, Kazakhstan, Singapore, Tajikistan, Thailand, Uzbekistan

How is the daily data limit calculated?

In the zone of the listed countries, the daily data limit costs €14,95, which gives you 100 MB of Internet.

If you use less than 5.86 MB, you pay based on your data usage (1 MB = €2.55, in the increment of 50 kb). It means that if you use less than 5.85 MB of Internet, you also pay less than €14.95.

When you have used more than 100 MB in 24 hours, we will send you an SMS to let you know and limit your Internet usage until the end of the calendar day or until you order additional data. The next calendar day, you can use 100MB of Internet for €14.95 again.

NB! The calendar day begins and ends based on the current local time in Estonia. Wherever in the world you are, the calendar day applied to the data usage limit ends when it is midnight in Estonia.
NB! VAT is added to the prices.

How can I order additional data?

Once you have used 80% and 100% of your daily data limit of 100 MB, we will send you an SMS with instructions on how to buy additional data if necessary. You can buy additional data by 100 MB for €9.95, no matter how much of it you use.

Send a message to the number 9559 to buy additional data. The message should read: "PAEV T4 5xxxxxxxx". The message has to include the phone number of the SIM card you are using in the device where you would like to use the additional data. For instance, if you are using a tablet, write the phone number of the SIM card in the tablet.

You can give up to two e-mail addresses and up to two Telia phone numbers for receiving the message on reaching the data limit of 100 MB and buying additional data with your phone.

If you do not know the phone number of the SIM card, you can find it out from the self-service.

The daily limits in different zones are not dependent on each other.

The daily data usage limit is applied separately in every zone. This means that the data used in the Baltics and Scandinavia, for example, is not included in the daily limits applied to the rest of the European countries.

For instance, when you use the Internet at Helsinki airport (zone: the Baltics and Scandinavia) and then travel to London (zone: European countries), a new daily data usage limit is applied with a new cost and a new data usage amount.

Other countries not listed

The daily data limits cannot be applied to the rest of the world

Read more


Travel with the Weekly data plan

The Weekly data plan is designed for those who go on a trip for several days and want to use data without having to worry about huge bills.

The Weekly plan's allowance can be used during 7 days from activation. After the allowance is used up, daily data limit applies.

If you travel through several countries in the region, you can use the same Weekly plan's allowance.


WEEKLY data PLAN IN EUROPE

Price of the weekly data plan: €14.95 / 400 MB

Weekly data plan for your trip

The price of the weekly data plan is €14.95
The plan is valid in the following countries (Zone 1):

Austria, Belgium, Bulgaria, Czech Republic, Croatia, Cyprus *, Denmark, Faroe Islands, Finland, France, French Guyana, Germany, Gibraltar, Great Britain, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Norway, Poland, Portugal, Reunion, Romania, Saint Martin, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Vatican

* In Northern Cyprus operates Turkish Turkcell and the service is priced as per their price list

How to order the weekly data plan?

Send SMS NADAL EU to 9560.

The service is available to Telia's residential, business, and calling card customers, as well as Diil customers.

Mobile Life customers cannot use the weekly data plan in Europe in Estonia, Latvia, Lithuania, Finland, Sweden, Denmark, and Norway. In these Nordic and Baltic countries Mobile Life customers can use their regular data plan allowances.

Terms

The weekly roaming data plan enables access to mobile internet in countries where the plan is valid (Europe in Zone 1; or Selected Countries in Zone 2). The weekly data plan can be ordered simultaneously only for one Zone.

The weekly data plan allowance is 400 MB, which can be used in all operators' networks in the selected zone (except for satellite networks).

The weekly plan allowance of 400 MB is valid for 168 hours after the time of plan activation. The plan is activated upon first usage in roaming.

The plan must be activated within 168 hours after the order is placed. If the plan is not activated within 168 hours, the plan cannot be used.

Once the weekly data plan allowance is reached, regular daily data limit in roaming and roaming rates apply. You will also receive a SMS when you have used up the allowance. If the daily limit is not enough, you can always buy another weekly data plan.

Mobile Life customers who have ordered the weekly data plan in Europe, mobile data usage in Latvia, Lithuania, Finland, Sweden, Denmark, and Norway is excluded from plan's allowance. In these countries Mobile Life customers use their home data allowance.

The weekly package is only available for order on devices that enable sending and receiving SMS messages. The weekly package is not available on a second number (an SIM card).

Important information:

  • Data is billed in 50 kB increments.
  • Cost of the weekly data plan is not included in the monthly data limit.
  • The weekly data plan is on a separate row on your bill. The fee is fixed and does not depend on the actual usage.
  • The cost of the weekly data plan is not associated with your home plan – this is separate service.

Weekly data plan in
selected countries

Price of the weekly data plan: €29.94 / 400 MB

Weekly data plan for your trip

The price of the weekly plan is €29.94
The weekly is valid in the following countries (Zone 2):

Belarus, Georgia, Russia, Singapore, Thailand, Turkey, Ukraine, United Arab Emirates

How to order the weekly data plan?

Send SMS NADAL MUU to 9560.

The service is available to Telia's residential, business, and calling card customers, as well as Diil customers.

Terms

The weekly roaming data plan enables access to mobile internet in countries where the plan is valid (Europe in Zone 1; or Selected Countries in Zone 2). The weekly data plan can be ordered simultaneously only for one Zone.

The weekly data plan allowance is 400 MB, which can be used in all operators' networks in the selected zone (except for satellite networks).

The weekly plan allowance of 400 MB is valid for 168 hours after the time of plan activation. The plan is activated upon first usage in roaming.

The plan must be activated within 168 hours after the order is placed. If the plan is not activated within 168 hours, the plan cannot be used.

Once the weekly data plan allowance is reached, regular daily data limit in roaming and roaming rates apply. You will also receive a SMS when you have used up the allowance. If the daily limit is not enough, you can always buy another weekly data plan.

The weekly package is only available for order on devices that enable sending and receiving SMS messages. The weekly package is not available on a second number (an SIM card).

Important information:

  • Data is billed in 50 kB increments.
  • Cost of the weekly data plan is not included in the monthly data limit.
  • The weekly data plan is on a separate row on your bill. The fee is fixed and does not depend on the actual usage.
  • The cost of the weekly data plan is not associated with your home plan – this is separate service.

Weekly plan for
the United States

Price of the weekly data plan: 24,95 € / 1 GB

Travel with the Weekly plan

The Weekly plan costs 24,95 €
The Weekly plan is valid in the United States (Zone 3).
In addition to the US, the weekly package is also available for use in Puerto Rico and the Virgin Islands through the US operator AT&T's network.

How to order?

To order Weekly plan for the U.S. send SMS with the words "NADAL USA" to 9560.

Terms

The Weekly plan enables using roaming data in all countries of the zone: Europe – Zone 1; Selected countries - Zone 2; USA – Zone 3). It is possible to order one Weekly plan for each zone.

The Weekly plan in the U.S. includes 1 GB (1,024 MB) of data which can be used in all mobile carriers' networks (except satellite networks).

The plan must be activated within 168 hours after the order is placed. If the plan is not activated within 168 hours, the plan cannot be used.

The Weekly plan is active until plan's data (1GB) is used up or when one week (168 hours) from activation has passed. The plan is activated upon first usage in roaming.

When the Weekly plan's data is used up, regular daily data limit and roaming price list become valid. You will receive a SMS notification when the allowance has been reached. You can then buy a new Weekly plan.

The weekly package is only available for order on devices that enable sending and receiving SMS messages. The weekly package is not available on a second number (an SIM card).

Please note that:

  • Data is billed in 50 kB increments.
  • The Weekly plan's cost is not included in monthly limit of data roaming.
  • The Weekly plan is billed on a separate invoice row. The cost is fixed and does not depend on actual data usage.
  • The Weekly plan's fee does not depend on user's voice plan, it is a separate service.

Monthly fee for Internet abroad

Telia internet abroad for a monthly fee is a smart choice if you spend a lot of time out of the country.

With the Telia Internet Abroad for a Monthly Fee plan, you can use the mobile internet in Finland, Sweden, Denmark, Norway, Latvia and Lithuania, as well as in the other European Union member states for a monthly fee of € 24.95.

Order Internet abroad for a monthly fee

With the Telia Internet Abroad for a Monthly Fee plan, you can use the mobile internet in Finland, Sweden, Denmark, Norway, Latvia and Lithuania, as well as in all the other European Union member states (Austria, Belgium, Bulgaria, Spain, the Netherlands, Croatia, Ireland, Iceland, Italy, Greece, Cyprus, Liechtenstein, Luxembourg, Malta, Poland, Portugal, France, Romania, Germany, Slovakia, Slovenia, Great Britain, Czech Republic, Hungary) and also in the networks of the operators in the following countries: Gibraltar, Guadeloupe, Martinique, Mayotte, French Guiana, Reunion, Saint Martin, San Marino, Vatican).

Monthly fee € 24.95

You can use the Telia Internet Abroad for a Monthly Fee plan both in your mobile phone and computer.

The price contains 1 GB data volume which can be used in all the networks of the mobile operators in the aforementioned countries (except in satellite communications networks).

The data usage is calculated with 1 kB accuracy.

Upon reaching the volume contained in the monthly fee, the client will receive a respective notification via SMS and the regular roaming price list will be applied.

In the European Union, the mobile internet costs € 0.06/MB.

The package fee for the Telia Internet Abroad for a Monthly Fee will not be considered a part of the monthly limit of the internet abroad.

The package fee for the Telia Internet Abroad for a Monthly Fee is reflected on a separate line in the invoice and it is not related to the package used in home network - it is a separate service.

The Mobile Life clients can use the internet capacity of their package under the terms and conditions of the respective home network in Finland, Sweden, Denmark, Norway, Latvia and Lithuania, even if they have ordered the Internet Abroad for a Monthly Fee.

The internet capacity used in these countries will not be considered a part of the Internet Abroad for a Monthly Fee plan, until the internet capacity of the Mobile Life (including additional capacity) has not yet been fully used.

The Mobile Life clients who have also ordered the Internet Abroad for a Monthly Fee plan can use its 1GB capacity in the other European Union countries listed above, where the use of a mobile internet would otherwise been subjected to the payment on the basis of roaming price list.

The monthly fee for the Telia Internet Abroad for a Monthly Fee will be calculated on the basis of a complete month (e.g. if a client joins the plan on the 15th day of the month, the client will be invoiced for the whole month).

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Monthly roaming limit

The roaming data connection is bound by a monthly limit, making sure that your bills never exceed the sum you have determined beforehand.

The roaming data connection is bound by a monthly limit, making sure that your bills never exceed the sum you have determined beforehand.

By default, the monthly limit is €60 for all customers, but this sum can be increased. You can select the following limits: €30, €60, €120, €240, €500, unlimited. If the setting is ’unlimited’, mobile data usage abroad is not restricted. The monthly limit is the same all over the world.

NB! Only the 100 MB daily data usage limit and the Internet data used in the countries where the daily limit is not applied are taken calculated in the monthly limit. Additional daily data usage ordered is not included in the monthly limit.

For instance, when you are in Finland and you have used the 100 MB of daily data usage limit and order an additional 100 MB, the first 100 MB are included in the monthly limit but the next 100 MB are not.

If you are in Australia, where the daily data usage limit is not fixed, you pay on the basis of the used data and roaming prices, and the data usage is included in the monthly limit.


Good to know

Roaming service is activated by default for everyone who have subscribed to a mobile service plan or swapped their current plan on or after 2016/03/30. If you do not want to use the roaming service, you can cancel it at the Telia self-service.
Sending and receiving MMS messages requires Internet. When you send and receive MMS messages abroad, you have consider the data usage charges of the foreign operator, plus the fee for the MMS message determined in your package.

To better understand the data usage amount, see a set of examples showing how much data the most common activities use.

Keep in mind that the data usage amounts given are only illustrative and may differ considerably in certain cases.

  • Opening the front page of Delfi or another news page which includes a lot of data – 1 MB or more
  • Opening one common e-mail (without attachments) – 0.015 MB
  • Streaming music for an hour (with the quality of 192 kbit/s) – 86 MB
  • Watching videos on YouTube for 30 minutes with average quality – 180 MB
  • Watching videos on YouTube for 30 minutes in HD – 350 MB
A lot of apps on your phone and computer automatically use the Internet (e.g. automatic software updates or e-mail programs). We recommend using settings that prompt you when an app wants to use the Internet to avoid reaching the data usage limit too fast. You can find more detailed instructions from the user manual of the device or program you are using.
In the border areas of Estonian territory, the network signal of a foreign operator can be so strong that your cell phone may automatically switch to the foreign network. You can avoid that. When you go near the borders of Estonian territory, use the manual network search on your device. More detailed instructions can be found in your cell phone or the USB Internet dongle user manual.

How can I use the Internet abroad?


  1. See the Internet fees

    Before traveling abroad see the Internet fees, and terms and conditions of mobile Internet in the target country to manage your costs.

    Different operators calculate data usage differently.

  2. Activate roaming

    Check that the roaming service is activated. Roaming enables voice, messaging, and data services abroad.

    Log in to the Telia self-service to activate roaming and track your roaming usage.

  3. Activate Internet roaming on your phone

    Switch on Internet roaming under the network settings of your phone and you can start using the Internet.