MOBILE DEVICE MAINTENANCE SERVICE


The mobile device maintenance service is a great way to ensure basic security for your company's mobile devices without making the convenience of mobility a business risk for your company.

  • A uniform and traceable security policy for all mobile devices
  • An overview of the company's mobile devices
  • Deleting data from lost or stolen devices

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WHO CAN ACCESS YOUR COMPANY'S DATA TODAY?

The mobile devices used by your employees contain important information, e-mails and documents. When left unprotected, the information can be accessed by anyone. The mobile device maintenance service allows you to keep the company’s devices under control.

WHAT HAPPENS TO THE DATA IN A LOST DEVICE?

Do not allow a lost or stolen mobile device become a security risk for your company! The mobile device maintenance service includes remote data deletion to protect it from falling into the wrong hands.

A FULL OVERVIEW OF ALL YOUR MOBILE DEVICES

Which mobile devices are used in the company? When does the warranty expire? Are all the devices subject to the company's security policy? With the mobile device maintenance, you always have a full overview of your company's mobile devices.


MOBILE DEVICE MAINTENANCE FEE AND ORDERING

The mobile device maintenance service is a part of the workplace maintenance services options. You can order it in addition to the existing workplace maintenance package or as a separate maintenance package to only manage your mobile devices.


MOBILE DEVICE MAINTENANCE SERVICE

The mobile device maintenance service is a great way to ensure basic security for your company's mobile devices without making the convenience of mobility a business risk for your company. By ordering the mobile device maintenance service, you will place your trust in competent Telia specialists with regard to the mobility of your company.

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The mobile device maintenance service includes:

  • An overview of the company’s mobile devices;
  • A uniform mobile security and password policy;
  • Implementation of mobile policies in the company;
  • Remote management of mobile devices;
  • Option of remote data deletion.

Ordering and fees:

Price of the service upon only ordering the mobile device maintenance service: 29 €/month.

The monthly fee includes services for up to 10 mobile devices to which the monthly fee of each additional mobile device and other ordered services shall be added.

The monthly fee for each additional mobile device is 2,50 €.

Price of the service with existing workplace maintenance package: 2,50 €/month per device.

Prices do not include VAT.

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MOBILE DEVICE MAINTENANCE TOOL

The mobile device maintenance tool is meant for companies who want to manage their mobile devices themselves and need a modern central maintenance tool. The service includes remote management, security policy, remote deletion of data and other options.

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The mobile device maintenance tool includes:

  • Cloud-based maintenance environment;
  • iOS, Android, Windows Phone support;
  • Samsung KNOX support;
  • Role-based access;
  • Basic device pricing.

Ordering and fees:

Price of the service upon only ordering the mobile device maintenance tool: 19 €/month.

The monthly fee includes services for up to 10 mobile devices to which the monthly fee of each additional mobile device and other ordered services shall be added.

The monthly fee for each additional mobile device is 1,90 €.

Price of the service with existing workplace maintenance package: 1,90 €/month per device.

Prices do not include VAT.

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TAILORED SOLUTIONS

We understand that each company is unique. That is why we have created IT solutions based specifically on the characteristics of your business, giving your company the necessary business advantage over competitors.

We help to consult, implement and manage mobile platforms based on the needs of the company.

Price: The final price for implementing projects and tailored solutions will be calculated based on chosen solutions.

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QUESTIONS AND ANSWERS

Read more to get a better overview of the mobile device maintenance service

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Why was the Telia mobile device maintenance service created?

Ensuring the security of computer workplaces is a natural and everyday duty and most companies have already paid enough attention to it. Lately, a remarkable part of a company's data has moved outside the office into mobile devices, but acknowledging the need to ensure the security of data and awareness about the activities done on mobile devices has not increased. Every day we meet colleagues, partners and clients who risk their company's sustainability by handling sensitive data on their insecure mobile devices. The Telia mobile device maintenance service gives the company the reassurance that sensitive data is used on a device that is protected as required.

What is the philosophy behind the Telia mobile device maintenance service?

The mobile device maintenance service is a part of Telia’s workplace maintenance services options, and you can order it in addition to the existing services or separately to maintain your mobile devices only. Companies who want to manage their mobile devices themselves can use the Telia mobile device maintenance platform, and order only the maintenance tool service. The maintenance service of mobile devices has a monthly fee. The total payable amount is dependent on the number of mobile devices connected to the service. It is possible to connect as many devices as you wish to the service, which allows the company to adjust the service based on its needs. Telia's goal is to offer its partners the opportunity to get mobile security necessary for everyday business conveniently and quickly without any additional investment.

Why order the mobile device maintenance service from Telia?
  • One partner in all IT areas allows you to turn to one customer service with all questions concerning IT, data connection and calls. The customer service is trained to communicate either with laypersons in everyday language or experts in technical language.
  • We have long-term experience in offering IT and mobile services: Telia has been providing IT and mobile services for years and have been preferred by customers for a very long time. We understand how clients use their mobile devices and what constitutes reasonable everyday IT activities. We use our experience to create solutions that take into account user convenience and meet corporate requirements.
  • In addition to world-class services, we also offer the necessary equipment: in addition to world-class IT, data and call services, Telia also provides many devices that give your company's employees the best equipment for work. We offer a variety of flexible solutions so that you can use up-to-date equipment that meets your company's needs.
Which activities and opportunities does the Telia mobile device maintenance service include?
  • When you order the service, it is agreed how and which mobile devices are maintained, and the devices are connected to the Telia mobile device maintenance service platform.
  • Within the maintenance of mobile device password policy, we agree on a password policy meeting the needs of the company's security policy and it is applied to the chosen mobile devices.
  • Within the security maintenance service, the customer can lock mobile devices, remove the password and reset mobile devices, and also delete all the data from the devices.
  • Within the configuration policy maintenance service, configuration settings chosen by the company and supported by the platform are agreed and applied. When a new device is acquired, the agreed profiles are applied when the device is connected to the maintenance service.
  • When the mobile device maintenance tool is ordered, the contact persons who have access to the mobile device maintenance tool are assigned. When the tool is ordered, the maintenance portal and the options of compiling a report and equipment maintenance are introduced. The authorized contact persons can also configure, apply and maintain the policies agreed upon and check whether the requirements are met through the web interface.

Order mobile device maintenance services from Telia

The monthly fee is dependent on the solution ordered and the volume of the devices connected to the service.
or contact your personal customer service manager.